Privacy Policy
This Privacy Policy describes how CozAbode Pte. Ltd. ("we," "us," or "our") collects, uses, shares, and protects personal information obtained from users ("you" or "your") of our website and services. We are committed to protecting your privacy and complying with applicable data protection laws, including the Personal Data Protection Act (PDPA) in Singapore, the General Data Protection Regulation (GDPR) in the European Union, and relevant privacy laws in the United States.
1. Information We Collect
We collect personal information that you provide to us when you interact with our website or use our services. This information may include:
- Personal details such as your name, email address, and contact information.
- Billing and payment information.
- Preferences and customization choices for personalized jewelry.
- Communication preferences, including your contact preferences.
We may also collect certain information automatically when you visit our website, such as your IP address, browser type, and device identifiers.
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- To provide and personalize our products and services.
- To process your orders and transactions.
- To communicate with you, including responding to your inquiries and providing customer support.
- To send you marketing communications and promotional offers, where permitted by law.
- To comply with legal obligations and enforce our rights.
3. Sharing of Personal Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in providing our products and services, such as payment processors and shipping companies.
- With business partners and affiliates for marketing purposes, where you have provided consent.
- With law enforcement authorities, government agencies, or other third parties when required by law or to protect our rights.
We do not sell or rent your personal information to third parties for their own marketing purposes.
4. International Data Transfers
Your personal information may be transferred to and processed in countries outside of Singapore and the European Economic Area (EEA), including the United States. We will take appropriate measures to ensure that such transfers comply with applicable data protection laws and adequately protect your personal information.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights
You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. To exercise these rights, please contact us using the contact information provided below.
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
CozAbode Pte. Ltd.
23 NEW INDUSTRIAL ROAD, #04-09, SOLSTICE BUSINESS CENTER, Singapore 536209support@cozabode.com
By using our website or services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
Effective Date: 1st June 2024